Data protection policy

Parties and responsibility for the processing of your personal data

Onocor Real Estate, S.L., B544763446, Navelate 18, 03189 Orihuela Costa, Spain, is the supplier of this information services (the Service).

Onocor is the controller for the processing of personal data (about you as the user) that you share with us when:

  • You contact us for purchase
  • You contact us for support

What personal data about you do we process?

When you contact us for purchase or support, we register your name and contact details with a description of the case. The case description may contain other personal data if you decide to disclose such data to us.

In addition, we automatically receive and save information from your computer and browser, including your IP address, software and hardware information, and the requested page.


Cookies are used on the Website. Cookies are small text files that are stored on the visitor’s computer. This Website uses session cookies. Session cookies are used by the web server for the website’s functionality. We use Google Analytics to analyse user activity in order to improve the website. We can use such analysis to gain insights about how to improve the functionality and experience of the Website. By using the Website, you consent to the processing of cookies as specified here. If you do not accept the use of cookies, you can switch off cookies in your browser’s security settings. You can also set the browser so that you are asked every time the Website tries to place a cookie on your computer.

No to web statistics?

If you do not want your site visits to appear in Google Analytics statistics, you can install an add-on to your browser. The add-on is available for browsers Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari and Opera. The add-on can be found on Google.

Why do we process your personal data?

The data is used to monitor or evaluate the Service. When you contact us via any of Onocor’s communication channels, the information about you is used to be able to manage the case and contact you about the case. We store support cases so that we can improve our service.

With whom do we share personal data?

We use administrative programs to manage and store personal data, as specified in this contact, at sub-processors of Onocor. Data is stored within the EU/EEA. Onocor’s sub-processors have the equivalent obligations regarding the processing of personal data.

For how long do we save your personal data?

Onocor saves personal data about you, for as long as there is necessary to achieve the purposes described in this policy. Data that is collected when you contact us for support is stored for as long as you are our customer so that we can perform our obligation. Storage is limited to systems with access control.

What are your rights?

As a data subject of Onocor, you are entitled, once a year, provided that you have justified reasons, to request a register extract of the data registered about you. You are entitled to have your personal data rectified if it is incorrect, incomplete or misleading, and you are entitled to limit the processing of personal data until it is changed. You are entitled to be forgotten. However, personal data cannot be erased if it is required to perform the contract or if another Swedish or EU law, court or public authority decision stipulates otherwise, and if it needs to be retained, based on a consideration of interests. If you believe that there are no justified reasons, or the consideration of interests is incorrect, you are entitled to object to the processing. You are also entitled to withdraw consent and submit a complaint about the processing to the Swedish Data Protection Authority.

If you would like to know more

If you have any questions about this policy and the processing of your personal data, or if you want to erase or modify incorrect data, you can contact us using the contact details on Onocor’s website.